FAQ

Yes, absolutely these apps are completely accepted by Google and Apple. We have made sure that we have followed all instructions of Apple and Google while building these apps. You might wonder why this question. That’s because we found that many app development software builds these but if you see how many have been published then it’s negligible. Their numbers don’t match with the published apps.

Yes, our team is always there to help you at any stage. You can contact us via Live Chat. Email, and Whatsapp. If it is different in timezone we request you to contact us via Whatsapp. We will reply to you as soon as possible. If we don’t reply you can complain to us at admin@sterecast.com We are happy to say that our well-qualified support team is working hard.

Yes, our team is always there to help you at any stage. You can contact us via Live Chat. Email, and Whatsapp. If it is different in timezone we request you to contact us via Whatsapp. We will reply to you as soon as possible. If we don’t reply you can complain to us at admin@sterecast.com We are happy to say that our well-qualified support team is working hard.

We make use of Google Firebase Platforms to send notifications. They guarantee delivery of notifications and they are very simple to use. From a single platform, you can send notifications to both Android and IOS at the same time.

No, you don’t need technical knowledge. We have made it very simple for our customers. We will provide a pictured document on how to send notifications. A person with basic knowledge to read and write will be able to send notifications easily. Along with detailed documentation, you will get a dedicated submission support team to solve queries related to the submission.

We need a newly created Google Account. We request you to create a new Google Account. This is because a setup is required to send notifications which should be a little bit complicated. Don’t worry we do it ourselves. After which you can send notifications flawlessly.

Don’t worry we will send you detailed documentation on how to publish the app on both AppStore and Playstore. Which is fully pictorial. Any person with basic knowledge of reading and writing can understand. If you still face a problem you can contact our submission support team for assistance.

If you have purchased our $4999 plan then you will be given a free new feature update for a year after which you can renew this by just paying $499/year (this is not compulsory). But if we find bugs then it will be free for any update as long as you have your app in Appstore and Playstore.

This doesn’t happen. If so, we are there to help you. Send us the email which you received from Apple or Google. We will resolve it and rebuild the app and send it to you in the next 24 hours.

This is not compulsory. Our developer’s team adds new features very often and then updates the code accordingly. This keeps the app up to date with the newer OS release or any major update by maintaining the app’s performance updated. Once the app is published then Apple or Google doesn’t force you to update the app regularly. That’s why it’s not compulsory.

Yes, after the app is published. You will be having complete control over the app.

Well if you are not convenient with your support then Yes, we can but only on the exception for which we need a developer account in both Apple and Google. We request you to do it yourself as it is very easy.

Yes, as we regularly update the app. Sending the latest source code is difficult. We provide the source code only on request.

Yes, all plans are inclusive of taxes. There is no need to pay extra for taxes.

After creating an account in SiteRecast. Wait for 3 days all files will appear in the My Accounts-downloads section. You can download the Zip file extract and use it. Don’t worry you will be intimated via email.

No, don’t worry it is in the Assets folder. We will be sending all the images required for publishing at the time of delivery of the app. You can find it in the asset folder.

You will be blocked on our list and your push notification services will also be blocked. You will not be given any updates on bug fixes and new update releases.

To answer this let’s do a small calculation. Let’s see how others do the pricing.